TempoCare

Problem

Many elderly and handicapped people rely on friends and family for care. Community-based care is becoming more common with aging populations and rising health care costs. But relying on friends and family puts stress on both parties, and often times tasks fall through gaps in communication, causing emotional tension and possibly affecting the health of the party requiring care.

Goal

To help both sides of the Care equation more easily communicate the complex time tables and overlapping tasks associated with home care.

Solution

We developed an app that tracks variables in the Home care equation to prevent forgotten tasks, duplicate work, and to reduce stress.

Main Navigation- the 3 Pillars of Tempocare

📅 Calendar

Daily and monthly to do lists

🧡 Health

A place to store lists of medications, doctor information, and to oversee recorded biometric data.

🧑‍🧑‍🧒‍🧒 Care Team

A contact list and messaging platform for everyone responsible for the care recipient.

RESEARCH

SECONDARY

We were interested in the elderly care space, as we learned that the elderly population will triple by 2050. Most of this elderly population will have limited financial resources, and will have one or more chronic health problems.

MARKET

We found a lack of apps designed to assist non-professional caregivers, for example, family or friends who want to contribute to the care of a loved one.

USER

We conducted over a dozen interviews with people aged 29-68 who had recently cared for an elderly loved one. These conversations were touching as we explored issues and joys they experienced in the caregiving process.

VISUALISING THE DATA

QUANTITATIVE DATA INSIGHTS

We created a survey and sent it to individuals who had cared for elderly friends or family in the past 3 years. We received 91 responses.

QUALITATIVE INSIGHTS

We found the following insights from our interviews and our quantitative data. We found it most interesting that when care was needed for a family member, most people collaborated to provide care as a team.

USER PERSONA

From our data and interviews, we created a user persona, "Anna the dedicated daughter" who is helping to care for her elderly father who lives at home alone.

USER JOURNEY MAP

Instead of a typical user journey map, we are showing Anna's journey by showing how her interconnected family suffers when there is a problem with Luigi's care. From our research we know that elderly and at-home care often involves a family network. The journey map was especially interesting to view as a web- showing the effects of individual decisions on Anna and her community.

1. On Tuesday morning Anna is busy and can't give her dad, Luigi, his 9:00 medication. She asks her sister to help.

2. Anna's sister forgets to administer the medication. Luigi got confused and accidentally took his medicine twice. Now he feels sick.

3. Anna feels terrible. Anna wishes she could track his medication schedule more transparently.

Wireframing

LOW FI

Our wire-framing process was very creative and had a life of its own. We wanted to create an interface for Luigi and his daughter Anna, but in the end we scrapped the end for Luigi, since it was Anna was ultimately more worried and more in need of an app.

MID-FI AND FEEDBACK

We tested our Mid fi prototype extensively with some of our interview subjects, below is some of the feedback we received.

UI & BRANDING

Starting the UI process we took a look at a few of our competitor apps to see what the landscape of care apps was, and where we would need to adhere and where we could break the mould. We chose a clear font, as well as medical greens and uplifting pops of salmon or pink to bring life to the experience.

HI-FI PROTOTYPE

NEXT STEPS...

It makes perfect sense to partner a home care app with a personal health data monitoring system like a smart watch.